Representative: Mr. Jagdeep Thakral, General Manager
About The Holiday Inn Singapore Orchard City Centre
Established in 1985, Holiday Inn Singapore Orchard City Centre is a brand of the Intercontinental Hotels Group (IHG), one of the world’s leading hotel companies.
Since 1991, the hotel has been employing persons with disabilities. In doing so, it has taken a unique approach to the employment of persons with disabilities and has built a complete back-end talent pipeline. It works with special schools to build skills of students with disabilities and prepare them for real job opportunities in the hospitality industry.
In 2006, the hotel formed a partnership with a local special needs school, Delta Senior School. In 2010, Jagdeep Thakral, General Manager of the Holiday Inn Singapore Orchard City Centre, was appointed as executive member of the Enabling Employers Network (EEN), established by the Ministry of Community Development Youth and Sports.
The hotel was selected as one of the training centers within the framework of this network to train persons with disabilities and prepare them for the job market. Today, 13 per cent of the hotel’s workforce consists of persons with disabilities. They are placed in various roles including stewarding and kitchen, as well as guest facing roles such as housekeeping, business center, bell desk, and food and beverage outlets. The hotel intends to increase the current share of employees with disabilities to 20 per cent in the next three years. Hiring persons with disabilities and providing long-term sustainable livelihoods has proven to be a mutually beneficial business model for the hotel and is in line with the company’s overall vision.